Your Privacy, Our Commitment –
Based on Japan’s Personal Data Protection Policy
Privacy Policy
At Kamome Tourist Co., Ltd., we fully recognize that customers’ personal information is important private information. When handling personal information in our operations, we comply with relevant laws and internal regulations established for personal information protection. By maintaining an organizational structure and ensuring appropriate protection, we respect our customers and strive to meet their expectations and trust.
Acquisition, Use, and Provision of Personal Information
We specify the purpose of using personal information within the scope of our business activities and acquire, use, and provide personal information fairly and appropriately only to the extent necessary to achieve those purposes. We also take measures to prevent the use of acquired personal information for purposes other than those intended.
Compliance with Laws and Regulations
We comply with laws, national guidelines, other norms, and social order related to personal information and strive to ensure appropriate protection.
Proper Management of Personal Information
We recognize the risks of unauthorized access, loss, destruction, alteration, or leakage of personal information and implement reasonable security measures. If a problem occurs, we will take appropriate corrective action.
Response to Inquiries
We appropriately respond to requests from individuals for disclosure, correction, suspension of use, or complaints regarding personal information handled by us.
Continuous Improvement
We establish management rules and systems for personal information protection, thoroughly implement them across all employees, and regularly review them to promote continuous improvement.
Established: October 10, 2012 Revised: May 31, 2024
Kamome Tourist Co., Ltd.
Representative Director: Sho Yamazoe
<Contact for Personal Information Protection>
Customer Consultation Desk
Head of Business Development: Jiro Ishige
Sunbright Twin, 10F South Wing, 2-46-1 Honcho, Nakano-ku, Tokyo 164-0012
TEL: 03-6380-1155
Handling of Personal Information by Our Company
Based on our “Privacy Policy,” we are committed to proper protection of personal information. Below is information on personal information acquired or retained by our company for business purposes.
(1) Name of the Personal Information Handling Business Operator
Kamome Tourist Co., Ltd.
Representative Director: Sho Yamazoe
Address: Sunbright Twin, 10F South Wing, 2-46-1 Honcho, Nakano-ku, Tokyo 164-0012
Representative Director: Sho Yamazoe
Address: Sunbright Twin, 10F South Wing, 2-46-1 Honcho, Nakano-ku, Tokyo 164-0012
(2) Purpose of Use of Personal Information
The purposes of use of personal information handled in our business activities are as follows:
① Retained Personal Data
| Type of Personal Information | Purpose of Use |
|---|---|
| Business Partner Information | For business management, communications, invoicing, and payment management |
| Employee Information | For employee management (business, labor, HR, payroll, welfare, etc.) |
| Job Applicant Information | For recruitment-related purposes (providing information, selection decisions, recruitment communications) |
| Former Employee Information | For communication with former employees and responding to their inquiries |
| Inquiry Information | To respond to inquiries |
| Customer Information | For arranging travel services, insurance services, providing product/service information, and offering benefits |
| Information of Individuals and Agents (at the time of disclosure requests) |
To respond to disclosure requests |
Other purposes are as individually specified in writing.
② Other Acquired Personal Information
| Type of Personal Information | Purpose of Use |
|---|---|
| Personal Information from Entrusted Services | For the purpose of managing contracts and related communications, performing entrusted services, and providing aftercare. |
| Information obtained from job sites | For determining and notifying hiring decisions |
(3) Contact for Personal Information Inquiries
Complaints, consultations, and inquiries regarding personal information, including retained data, should be directed to the contact below.
(4) Accredited Personal Information Protection Organization
None
(5) Procedures for Disclosure, etc.
We promptly respond to requests for disclosure of retained personal data (notification of purpose of use, disclosure, correction, addition or deletion, suspension of use, erasure, and suspension of provision to third parties). Requests will be handled within a reasonable period and scope after confirming that the requester is the individual concerned or their agent.
(6) Method and Contact for Requests for Disclosure, etc.
Details on the procedures and contact for disclosure requests are available upon inquiry.
(7) Measures Taken for the Secure Management of Personal Information
In order to handle personal information appropriately, our company has established Personal Information Protection Regulations based on the Personal Information Protection Policy in compliance with JIS Q 15001, and operates a Personal Information Protection Management System. To ensure proper handling of personal information, we have implemented security measures from four perspectives: organizational, human, physical, and technical.
For details on specific security measures, please contact us via the inquiry desk below.
For details on specific security measures, please contact us via the inquiry desk below.
Information on the Protection of Personal Information by Third Parties Located Overseas
1. Information on the protection of personal information in foreign countries where third parties receiving customers’ personal information are located is as follows. (For specific country names, please refer to your itinerary or other relevant documents.)
(1) Countries Subject to GDPR (EU General Data Protection Regulation) and the United Kingdom
(These are designated by the Personal Information Protection Commission of Japan as foreign countries with systems for protecting personal information that are recognized to provide a level of protection equivalent to that of Japan.)
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Liechtenstein, Iceland, Norway, United Kingdom
(Reference: 2019 Personal Information Protection Commission Notice No.1 and No.5)
(Reference: 2019 Personal Information Protection Commission Notice No.1 and No.5)
(2) Countries/Regions Certified as Providing Adequate Protection under GDPR Article 45
(Recognized by the European Commission as having adequate levels of data protection under GDPR.)
Argentina, Andorra, United Kingdom, Israel, Uruguay, Canada, Switzerland, New Zealand
(Reference: Personal Information Protection Commission website)
Argentina, Andorra, United Kingdom, Israel, Uruguay, Canada, Switzerland, New Zealand
(Reference: Personal Information Protection Commission website)
(3) APEC CBPR System Member Economies
(These economies have laws that comply with the APEC Privacy Framework.)
United States, Mexico, Canada, Singapore, South Korea, Australia, Taiwan, Philippines
(Reference: Personal Information Protection Commission website)
United States, Mexico, Canada, Singapore, South Korea, Australia, Taiwan, Philippines
(Reference: Personal Information Protection Commission website)
(4) Countries that Comply with All Eight OECD Privacy Principles
(The OECD Privacy Guidelines set out eight basic principles: ① Collection Limitation, ② Data Quality, ③ Purpose Specification, ④ Use Limitation, ⑤ Security Safeguards, ⑥ Openness, ⑦ Individual Participation, and ⑧ Accountability.)
China
2. Where a third party located in any of the above countries or regions (1)–(4) receives customers’ personal information, such third parties have implemented measures to comply with all eight OECD Privacy Principles for the protection of personal information.
3. The Personal Information Protection Commission of Japan publishes certain information to help identify essential differences between the personal information protection systems of specific countries or regions and the Japanese Act on the Protection of Personal Information.
Please refer to “Survey on Personal Information Protection Systems in Foreign Countries” on their website.
China
2. Where a third party located in any of the above countries or regions (1)–(4) receives customers’ personal information, such third parties have implemented measures to comply with all eight OECD Privacy Principles for the protection of personal information.
3. The Personal Information Protection Commission of Japan publishes certain information to help identify essential differences between the personal information protection systems of specific countries or regions and the Japanese Act on the Protection of Personal Information.
Please refer to “Survey on Personal Information Protection Systems in Foreign Countries” on their website.
【Contact Information】
| Contact Office | Customer Service Desk |
|---|---|
| Contact Information |
Personal Information Protection Manager: Head of Business Development Division, Jiro Ishige Address: Sunbright Twin, South Wing 10F, 2-46-1 Honcho, Nakano-ku, Tokyo 164-0012, Japan Tel: +81-3-6380-1155 Fax: +81-3-6380-1156 Email: info@kamome-travel.jp |

